AUDIT + COACHING

+200 %

on product structuring and managerial leadership, propelling Joko to a successful US launch.

  • Establishing a clear framework for recruitment and management
  • Adoption of the OKR method to link Product & Business
  • Structuring the product team before scale-up
  • Skills development for the Head of Product role
Team size
50-150
"Having an experienced mentor who listens and takes concrete action enabled me to take a step back, structure my recruitment and lay solid foundations for our Product team. The exchanges helped me gain confidence and gave me the tools to face the future with serenity. Without them, I'd never have been able to get things moving so quickly within the Group."
Victor Ruelle
Head of Product at Joko
The team

Stellar and Joko, key support in laying the foundations for scale.

‍Inthis strategic mentoring mission, Alex, CPO at Stellar and David, co-founder of Stellar, coached Victor, Head of Product at Joko, on his challenges of team structuring, recruitment and managerial posture. In just a few weeks, they identified the bottlenecks, built the tools needed to ramp up and prepared the Product organization for international expansion.

Victor Ruelle
Head of Product at Joko
Photo by Mathieu from Spendesk
Matthieu
CPO
Alex
CPO in residence
Ex : Sunday, Scandit
David
Co-founder

Pitch

Joko's mission is to reinvent everyday shopping. Its platform rewards online and in-store purchases, simplifying the user experience while generating value for merchant partners. In the midst of a scale-up phase following several rounds of financing, Joko is preparing for its launch in the United States with a completely redesigned product and a team ready to change scale.

Objectives

Your growth doesn't rely solely on Marketing and Sales.

A product that doesn't deliver on its promises is doomed to failure, even with the best marketing and sales people:

Challenge

From problem to solution: How Joko overcame his challenges

Joko faced a number of challenges that hampered its growth and development. Here's how Stellar helped them overcome these obstacles to accelerate their growth and achieve their goals.

#1 An undersized product function in a scale phase

The organization needed to prepare for rapid scale-up, while launching a complete overhaul and international expansion.

Structuring the Product function

Definition of a clear framework for management and recruitment, implementation of onboarding and monitoring tools to welcome future PMs and strengthen execution capacity.

Back to the problem
See the Stellar solution

#2 A roadmap focused on deliverables

Product initiatives lacked a direct link with business indicators, making it difficult to monitor value and arbitrate priorities.

Introduction of OKRs and impact-based management

Implementation of a governance structure aligning the roadmap with business objectives: growth, profitability and successful US launch.

Back to the problem
See the Stellar solution

#3 A product posture adapted to the scale

The transition from an "operational" mode to a leadership role required new communication, prioritization and delegation reflexes.

Managerial empowerment and leadership culture Product

Reinforcement of management practices, clarification of roles and installation of team rituals encouraging autonomy and decision-making at all levels.

Back to the problem
See the Stellar solution

How Stellar helped Garantme

Results

Concrete results: Joko ready to scale up and successfully launch internationally

‍Stellar's support enabled Joko to structure its Product function and execute at high speed. In a matter of weeks, the organization moved from a one-person-centric model to a clear structure, connected to business objectives and capable of supporting growth in both the US and Europe.

  • Structured team: recruitment process and onboarding tools.
  • Solid management framework: framework documents, rituals, and OKR management.
  • Assertive managerial stance: more trust and leadership in Product decisions.
  • Organization ready for US scale: clear vision, defined roles, and sustainable pace.

Testimonial

Always without bullshit
Victor Ruelle
Head of Product at Joko

"Having an experienced mentor who listens and takes concrete action enabled me to take a step back, structure my recruitment and lay solid foundations for our Product team. The exchanges helped me gain confidence and gave me the tools to face the future with serenity. Without them, I'd never have been able to get things moving so quickly within the Group."

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