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Audit

Accelerate the growth of a new SaaS product

Emile Karam

Co-founder at Garantme

Align teams to achieve Product/Market Fit for a new SaaS product

  • Squad specialization - focus on SaaS
  • Creation of clear rituals between Product, Tech and Business teams
  • Optimizing organization to maximize the impact of product deliveries
  • Building a product investment roadmap with quarterly metrics

x3

the product adoption rate in less than 3 months

Team size
50-150

"Given the limited time we spend with our teams, the efficiency of the process is second to none. The clear, actionable deliverables allow us to ask the right questions and spark constructive discussions. It’s exactly what we expect from an audit, but with unprecedented speed."

Emile Karam

Co-founder at Garantme

The team

Stellar and Garantme, working hand in hand to accelerate growth.

In this reorganization, David, Stellar's product strategy expert, worked closely with Christopher and Alex, Stellar's CPOs, to accelerate the growth of their new SaaS product and align the Product & Business teams.

Emile Karam
Co-founder & CPO at Garantme
Photo by Mathieu from Spendesk
Matthieu
CPO
David
Co-founder
Christopher
CPO in residence
Alex
CPO in residence

Mission

Thanks to its insurance solutions and SaaS tools, Garantme enables agencies to simplify rental management, protect lessors' assets and reduce their administrative burden. Since its creation, the company has covered over 120,000 homes, including 83,000 active properties, working with 4,000 real estate agencies.

How Stellar supported Garantme

Tangible results:
Towards sustainable growth

Stellar's support has led to significant improvements for Garantme, both in terms of SaaS growth and collaboration between the Product and Business teams.

  • Improved strategic alignment: teams become aware of collaboration shortcomings and refocus on their respective priorities.
  • Smoother communication: creation of a clear communication framework and a shared vision between founders, the board, and tems.
  • Boosting SaaS sales: creation of a dedicated SaaS sales team.
  • Accelerated collaboration: better integration of business priorities into the product design cycle.
Challenge

From problem to solution: How Garantme overcame its challenges

Garantme aced a number of challenges that hampered its growth and development. Here's how Stellar helped them overcome these obstacles to accelerate their growth and achieve their goals.

#1 Trust between Sales & Product teams

Disorganized customer feedback and the Product's inability to respond quickly to it generated strong tensions between Sales and Product.

Rituals and organization overhauled

Stellar has set up a collaboration rituals between Product, Tech, Sales and Design, with clear rules for inputs, decisions and feedback. This new organization fosters autonomy, streamlines the product creation process and maximizes the impact of deliveries.

Back to the problem
See the Stellar solution

#3 Systematically missed deadlines

Delays of up to 6 months on key functionalities slowed prodct launches and undermined internal confidence.

Accelerated delivery

Deployments now take place on weekly basis, supported by autonomous squads and a better connection with users in the field.

Back to the problem
See the Stellar solution

#2 Difficulty prioritizing products

The Product and Sales teams, scattered between SaaS and the historical insurance offering, had to juggle resources and prioritization, slowing down the iterations needed for Product-Market Fit and creating internal friction.

Creation of specialized squads

Stellar recommended the creation of specialized squads to accelerate the focus on SaaS, with a dedicated product squad and sales team.

Back to the problem
See the Stellar solution

Results

Tangible results:Toward a high-performance product organization

01
Effectiveness > Theory
We don't just hand out PowerPoint presentations. We provide actionable insights, help teams make decisions, and remove roadblocks. If a recommendation can't be implemented within 30 days, we don't make it.
02
Structured Products Team
A dedicated team, led by a Product Director, now ensures that strategy and priorities are coordinated centrally. This fosters better collaboration and the sharing of best practices, with a genuine breaking down of silos among teams.
03
Clarity of roadmaps
A dedicated team, led by a Product Director, now ensures that strategy and priorities are coordinated centrally. This fosters better collaboration and the sharing of best practices, with a genuine breaking down of silos among teams.
04
+10% growth maintained
Deployments are now possible across the entire customer base, marking a turning point in the standardization of the platform.